Terms of Service

Last Updated: May 13, 2026

These Terms of Service (“Terms”) govern your use of crushmedia.marketing and any services provided by Majors Inc LLC, a Texas limited liability company doing business as Crush Media (“Crush Media,” “we,” “our,” or “us”).

By engaging Crush Media for services or using our website, you agree to these Terms.

1. Services

Crush Media provides flat-rate digital advertising management services, including but not limited to Meta (Facebook/Instagram) ad management, Google Ads management, and related marketing strategy and reporting services. Specific services are defined in a separate written Service Agreement entered into between Crush Media and each client.

2. Service Agreement Required

Engagements are governed by a separate signed Service Agreement that defines scope of work, deliverables, monthly fee, term, cancellation procedures, and other specific terms. These Terms apply in addition to, not in place of, the Service Agreement.

3. Payment Terms

3.1 Management Fees: Monthly management fees are billed in advance via Stripe on the engagement start date and on each recurring monthly billing date thereafter.

3.2 Ad Spend: Ad spend is paid directly by the client to the advertising platforms (Meta, Google). Ad spend is separate from management fees and is not handled by Crush Media unless explicitly stated in the Service Agreement.

3.3 Late Payments: Failure to pay invoices when due may result in pause or termination of services.

4. Cancellation

4.1 30-Day Written Notice Required: Either party may terminate the engagement with thirty (30) days’ written notice sent to info@crushmedia.marketing. Notice must be in writing — verbal cancellation requests are not sufficient.

4.2 Services Continue Through Notice Period: Services and corresponding monthly fees continue through the full 30-day notice period.

4.3 No Refund of Partial Months: Monthly fees are non-refundable once the billing period has begun, given that significant work is performed at the start of each month.

5. Refunds

Please see our Refund Policy at crushmedia.marketing/refund-policy.

6. Disputes and Chargebacks

6.1 Contact Us First: If you have any concern about a charge, you must contact Crush Media at info@crushmedia.marketing before initiating a chargeback with your card issuer.

6.2 Chargebacks Without Notice: Chargebacks initiated without first contacting Crush Media will be contested with full documentation, including the signed Service Agreement, proof of services delivered, and communication history.

6.3 Documentation: All client engagements are documented with signed Service Agreements, monthly performance reports, and communication records.

7. Client Responsibilities

Clients agree to:

• Provide accurate business information
• Grant necessary access to advertising accounts, websites, and analytics tools
• Approve creative and campaign materials in a timely manner
• Pay invoices on time
• Communicate concerns directly to Crush Media before escalating

8. Intellectual Property

8.1 Client Materials: Clients retain ownership of materials they provide (logos, brand assets, product imagery).

8.2 Crush Media Work Product: Campaign structures, ad copy, creative concepts, and strategy documents created by Crush Media remain the intellectual property of Crush Media unless otherwise specified in the Service Agreement.

9. Confidentiality

Both parties agree to maintain the confidentiality of non-public business information shared during the engagement.

10. Limitation of Liability

Crush Media’s total liability under any engagement shall not exceed the amount of management fees paid by the client in the three (3) months preceding the claim. Crush Media is not liable for results of advertising campaigns, platform decisions made by Meta or Google, or third-party platform outages.

11. Advertising Results Disclaimer

Advertising results vary based on many factors outside Crush Media’s control, including but not limited to product-market fit, pricing, competition, platform algorithms, and seasonal demand. Crush Media does not guarantee specific results, lead volumes, conversion rates, or revenue outcomes.

12. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of laws principles. Any disputes shall be resolved in the state or federal courts located in Travis County, Texas.

13. Changes to Terms

We may update these Terms from time to time. The “Last Updated” date will reflect changes. Continued engagement constitutes acceptance.

14. Contact

Questions about these Terms:
Email: info@crushmedia.marketing
Mail: Majors Inc LLC dba Crush Media, 311 Nelray Blvd, Austin, TX 78751